Sunday, November 17, 2013

How to fix message Waiting for tray 0 to lift with HP Laserjet printers

How to fix message Waiting for tray 0 to lift with HP Laserjet printers


The message error Waiting for tray 0 to lift appears on these printers: HP CM6030, CP3525, CP4005, Laserjet 4000, 4200, 4250, 4350, 4700, 5500, 9040...
Paper is in the tray but no motors turn.


Procedure 1:
Turn the printer off. 
Remove the Network Card. 
Do a cold reset.
Install the network card.


Procedure 2:
Download and install the latest firmware.

Procedure 3:
Take the paper out of the trays and check the trays mechanism, lift the tray by hand and make sure nothing is obstructing the movement or something broken.

Procedure 4:
Remove the toner.
Lift the registration plate up.
Check for torn pieces of paper blocking one of the sensors.

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